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How much does shipping cost?
We are delighted to offer free shipping on all orders.
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Delivery Information
What is your shipping policy?
USA & Canada. We will process your order within 1 working day - That's Monday to Friday. Our standard shipping time within is 5 business days after your order is processed. Please note that delivery times may vary depending on your location and the t
How do I track my order?
Once your order has been placed and processed, you will receive a confirmation email with your order details. You will also receive an email when your order has been shipped, this email will include a tracking number and a link to our tracking page.
How long does delivery take?
We will process your order within 1 working day - That's Monday to Friday. Our standard shipping time within is 5 business days after your order is processed for Abs belts and 3 working days for gel pads. Please note that delivery times may vary depe
My delivery is taking too long
Use the tracking link provided in your shipping confirmation email you to check the delivery status of your order. If the expected delivery time has passed, please reach out to us at [email protected], live chat or social media. We'll be happy to
My order was marked delivered but it’s not here.
If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship
What if my package gets lost or arrives damaged?
We strive to ensure every order reaches you quickly and in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and details of the problem
What do I do if I receive the wrong item in my order?
This is extremely unusual. Occasionally mistakes can happen. Please double-check the package for any notes or packing slips that indicate that other item(s) were shipped separately. We apologise if you have received the wrong item in your order or if