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Troubleshooting

How do I assemble my belt?

Follow these steps to tone effectively according to your personal body type. Turn the belt over so that the metal studs inside the markers are facing up. Take the three gel pads out of the packaging. You have one square gel pad and two oval gel pads.

Why does my controller keep beeping?

If your controller is beeping, this means that the electrical stimulation isn't making contact with your body, this could be caused to a number of factors:. Before removing your belt to troubleshoot ensure the controller is switched off. You can do t

The pads are not sticking to the belt

Please ensure the patterned side of each pad is always placed on the garment. The black side of the pads should always be against your skin. Press the edges of each pad very firmly onto the garment before and after each session. If the issue persists

I can feel the contraction on one side but not the other

This means that the electrical signals from your belt are not making contact correctly and one side of your body is not receiving any signal. Try the following steps to resolve the problem;. 1. Fasten the belt around your waist more tightly to see if

My Abs Belt is not working

This may be caused by several factors. If the above instructions don't solve the issue, please reach out to us at [email protected] or by using the web chat.

My Abs Belt is not powering on

If your Abs Belt is not powering on, please charge your controller fully for up to three hours. The Belt should power on following a full recharge. If the issue is not solved, please reach out to us at [email protected] or using the web chat. Desc

My device is no longer charging

This may be due to several factors:. If you own an Abs8, Evolve Abs, or Connect Abs, the USB cable may not be connected to a suitable power source, ensure the correct type of USB cable is used, Micro USB Type B. Ensure the USB cable and the plug are

What is error code E002?

If your controller displays Error Code E002, this indicates a hardware malfunction. Turning your controller off and on should rectify the problem. If this error persists, and you purchased your Slendertone belt from Slendertone.com, please send an em