My Abs Belt is not workingUpdated 3 months ago

This may be caused by several factors.  

1. Make sure the device is properly charged 
2. Make sure the Gel pads are correctly positioned - the patterned side of each cushion is always placed on the garment, whilst the black side of the pads should always be against your skin 
3. Remove the protective plastic covers (keep them on to protect your pads after each use). 

If the above instructions don't solve the issue, please reach out to us at info@slendertone.com or by using the web chat.