I can feel the contraction on one side but not the otherUpdated 2 months ago

This means that the electrical signals from your belt are not making contact correctly and one side of your body is not receiving any signal. 

Try the following steps to resolve the problem; 

1. Fasten the belt around your waist more tightly to see if that helps.

2. Pause the exercise, unfasten your belt and ensure all the pads on the side with no signal are fully covering their respective metal studs and are flat against your skin. 

3. Reposition any that are not flat against both your skin and the garment, then fasten your garment tightly and start the exercise again.

If the above instructions don't solve the issue, please reach out to us at [email protected] so that we can assist you.