What is your return policy?Updated 2 months ago

If you are unhappy with your purchase, then please contact us by email at [email protected]

Our 30-day free returns policy is simple and straightforward, you will not be charged for return postage.

30-Day Free Returns Policy

All Slendertone products (excluding opened packs of gel pads and batteries) come with a 30-day Money Back Guarantee period which gives you great peace of mind.

We offer a full refund of the purchase price for products returned to us within 30 days, beginning on the day after you received your product. 

• Please contact us at [email protected] and our team will advise you how to return your product.  
• The 30-day Money Back Guarantee only applies to Slendertone products (excluding opened packs of gel pads and batteries) purchased directly from us at www.slendertone.com  our customer care team will be happy to advise of the returns process and address. 
• Slendertone products purchased from other retailers are subject to those retailers’ refunds and returns policy.
• All returns require an authorisation number which is issued by our Customer Care Team.  To obtain an authorisation number please just email [email protected]
• Any products returned to us without an authorisation number will not be refunded.
• All products are your responsibility until they are received by us.